Once I check my shaw email account on my home computer, I loose all emails on my mobile Iphone and my laptop when checking with exchange / webmail log in. Why????
Good evening, butch48.
This generally happens because your email program is not set to 'leave a copy of the message on the server.' The steps to change this are different depending on which email program that you use. A common one is Windows Mail, here are the steps to change that setting through How to set up email on Windows Mail . If you don't use that program, please feel free to try a search through our documents for changing that setting with your email program. Alternatively, we welcome you to reply back letting us know which email program you use and we can search for the proper steps.
We hope this helps! Have a great night.
I am using windows mail and just changed my settings like you suggested. We will see what happens.
Hi there butch48
Did you have any luck resolving this? Please let us know if you still need any help.
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