Can you block pay per view/ video on demand. We have extra charges every month for this and I believe it gets pressed in error as we have never watched a movie.
Good afternoon, harryb.
Unfortunately we aren't able to fully block Pay Per View or Video On Demand and we apologize for any inconvenience this may cause. That being said, you are able to set up a purchase pin which will prompt you to enter the pin number any time a PPV purchase is made as well as when trying to access VOD. If you are using our classic guide (Motorola or Pace terminals), please follow the PINs Setup as well as Service Locks steps on this page Parental Control Settings - Classic Guide. If you're using our new HD-Guide, please follow the Parental PIN Setup instructions on this page HD Guide - Parental Controls. If you're using the Gateway, please follow the Creating your PIN and Setting Locks steps located on this page How to set Parental Controls on a Shaw Gateway .
We hope this helps! Have a great rest of your day.
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