I am missing channels on my TV including the shaw channel and at least three others. The channels are completely black. I unplugged the box and it took a while to reboot with the same problem. Please help
We can help figure this out for you, other than the Shaw channel, could you specify which other channels are missing? Channel name and channel #? Did this problem start just now? Which model of digital box do you have?
Shaw Internet Modems - Equipment Guide
Channels 3 CCTV News, 10 Shaw, 11 Fox, 13 CBC, 15 YTV, 17 Weather Network, 18 NBC, 19 CBS,
There are more if you need me to continue
It is a Motorola DCX3510-M
Ok thank you,
I would like to take a further look at your account to see if we can restore those channels.
I will send you a direct message to get your account # and investigate further.
The Community Inbox ^ above will display a direct message for you shortly.
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