New install HD box. Displays only APP. Tried both unplugged power source and holding button for 15 secs to reset. Any other suggestions or can I ask for a reset.
Two other TVs in home with Gateway Portal system. Both work fine,
Sorry we missed your post. Sounds like we may need to reset the box from here. I'm going to send you a direct message. Please check your Community Inbox and reply back to me there.
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