We tried to watch 3 recorded shows tonight, and all of them had a terrible muddled up picture and no sound. Is it the PVR, or Shaw? This is not the first time this has happened, and it's a little annoying.
If you rewind the muddled up picture and sound recordings, is the muddled up in the same spots, at the same times - same parts of the picture each time
Does it happen on the same channels watched live?
I'm not sure since we just deleted them, but will check next time. Since we're recording the programs I haven't noticed if the problem is also live. However, we have had the problem when going to watch other programs.
In addition to kevinds's questions, have you tried removing the power to your cable box for 30 seconds? What kind of PVR have you got?
No, did not turn off the power. Would that make the show work properly? We have a Motorola DCT6416 III
Unplugging the power for awhile can solve some issues. It also could be an issue with the connection between your TV and PVR itself. How do you have them connected together? We would also suggest unplugging those as well while you have the power unplugged. If you are still having problems after this please let us know. Hope this helps
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