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Shaw cable box resetting itself, guide says to be announced.

Question asked by sk8rgirl90 on Dec 5, 2013
Latest reply on Dec 10, 2013 by shaw-lance
Branched to a new discussion

Has Shaw been doing a service update at all today or have any services been affected by the power outages we had in Victoria, BC today? Several times today at random my Pace DC758D cable box has been shutting down and rebooting and all of the guide has to reload again.  I tried rebooting it myself on my own and the same problem still happens.  It's really frustrating and I hope it's not a major problem because I don't really want to get a new box.  I have a lot of recordings on my expander and don't want to lose all of those either! Any help or new suggestions would be appreciated!