my internet is not working - tried resetting modum. Ping test says unknown host
Sorry to hear that you are unable to connect to the internet. This can be a result of a variety of issues including an offline modem, hardware failure, or settings issue. To resolve this issue and restore your Shaw Internet connection, please try the solutions provided by our Unable to Connect to the Internet article. Should this not correct the issue, please let us know so that we can assist further.
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