I Paid my Dec bill on 18 th Nov but have received another bill why is this.
Good morning lynjhope
In most areas, we use advanced billing, so it is normal to receive a bill ahead of time. For example in December you may receive a bill for use of services in January (exact dates will vary depending on your specific billing cycle). Does that seem to be what's happened in this case?
i suppose because I paid my dec bill early in november the dec invoice crossed in the mail.
That's possible. You can always login to your account at the Customer Centre to see your current balance as well.
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