Hi there, my services were installed saturday and the cable isnt working. says i need to reboot the gateway possibly ?
however the way it was installed the power buttons are all against my ceiling and i cant get at them
There are no power buttons on the Gateway, pull the power for a minute if you can..
Can you see the lights on the Gateway unit?
Hi megz. As kevinds's mentioned, there aren't any power buttons on the Gateway. Are your cable services working now or did you have to pull the power cord to the portal?
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