I Would like to add channels to my second box and was wondering how do I go about this. I don't mind paying more for the add ons as the box only has the 2-28 and short selected higher channels.
Unless one box is HD and the other isn't, they should both have the same channels (any that you're subscribed to on your account).
Can you describe which model each box is please?
Hello there Colin
yes the one upstairs is HD and downstairs which I have just the DCT700 model it's the older one
Okay. So basically then they should have the same channels, just that the DCT700 won't receive the HD versions of any of them. If it seems that one is missing a significant amount of SD channels compared to the other, let me know and I'll take a look at it from this end.
yeah they have ALOT more SD channels then down here. Would they have set it up that way?
because how they ow they have it set up is they have there tv there wifi and phone and downstairs which is where I am just the basic tv phone and internet ?
Ah, I understand. So there are two separate accounts - one for upstairs and one for downstairs. In that case I'll have to take a look at your account specifically, and we can discuss adding some channels. I'll send you a direct message for more information. Please check your Community Inbox.
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