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Do I really need to have Shaw install my Gateway/Portals?

Question asked by edarte on Dec 10, 2013
Latest reply on Dec 10, 2013 by tomp

So I gave up on the DCX3510 and purchased one Gateway and two Portals.  When I open the box there is a sticker saying "complimentary professional installation is required".  Is this really true?  How hard can it be?  I don't "think" I need any new coax installed - outlets are where I need them.  I found a doc online on this site that shows the simple connections.  I am quite comfortable with what appears to be a simple setup.  What am I missing?