When I first created my favorites list, the channels were in numerical order. Now they are all in what appears to be a random order. How can I put them back to numerical order?
Hello tropical! The Gateway guide just adds the channels to your favorites list in the order you actually add them. So say you add channel 3 to your favorites, then channel 6 and then 4, the list will scroll from CH 3 -> 6 -> 4. As far as I know there is no way to sort it, but you can add the channels in whatever order you prefer so feel free to organize it how you'd like.
I did enter the channels into Favorites in the order I wanted. They did not stay that way. The next day, I pulled up my favorites list that I created and they were all scrambled.
I have also shared your thread with our Community Gateway Guru mark_vse to see if he has anymore background info on this issue.
Does anyone know if this problem will be fixed with the new Gateway upgrade? It is very annoying having my favourite channels all scambled.
I don't see any fixes related to favorites in this version. Its likely it will get addressed in a later version as when it was reported (7.1.7) was already finalized.
I absolutely have the same problem and it is so annoying. I have trouble finding anything because it is a jumbled up mess. I had to create an account just to complain about this issue.
Oh ok tropical after doing some research in regards to this, I've found out this is actually a known issue with the favorites list. We have had reports of it scrambling itself. I'll send another report of this happening along to our Gateway team in hopes for a resolution. Apologies for any inconvenience!
This has been going on forever. Come on guys you are a tech company and you can't fix a little coding problem like this? heck all I want is a little option saying put in alpha or numerical order. simple. That is so easy to do even a word program can do that.
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