Why is the "incoming" so prevalent on my call display. I would say it's 40-50% of the calls have it. Sometime the caller's information will be displayed and when they call back in ten minutes, it's "incoming", not what it should be.
Hey there robin664! For the call display, sometimes if you pick up the line very quickly after the call comes in it will not actually generate the information properly to show the caller, so if you've been picking up the calls quickly try waiting for a ring or so before picking up.
If this happens without picking up the call quickly, it's likely just a setting in the handset itself. I'd recommend getting in touch with the manufacturer of the telephone unit you're using (usually can be found in user manual if you still have it, or if you Google search the name of it).
If you're still having issues after that just let us know and we can take a closer look for you.
The phone system is a four cordless and one corded with answering system and it is over a year old. We have had some issues with them ringing and then stopping, picking them up and the caller saying it has been ringing for a long time when we've only heard one. Again whether this is on the phone's end or your end, who knows. I suppose we could try resetting the system and that won't harm anything will it?
Resetting the system shouldn't harm anything, give that a try and let us know how it goes after that.
OK I disconnected the 75 ohm cable the power and the telephone jack and took out the battery for a minute or so. I wasn't sure if there was an order to put things back, but I did the battery, the cable the power and the telephone jack. I'll report in a few days if there is any difference in the number of incoming.
Well robin664, it's been almost a week since your last post and I have to say this is an interesting issue. Did pulling battery, power, et al, reduce the number of "incoming" messages on your phone?
I've had fewer than normal calls , but all but two of them have displayed information, and the two just incoming, so it's better than it was.
Can you tell me if there is a proper sequence to re-connect the modem?
There isn't a time sequence for reconnecting everything. If you have the phone terminal disconnected, you can put the battery and power cord in in any order. Also, the coaxial cable to the wall outlet and the phone cord can be put back in at any time.
As for cabling, you would need the coaxial cable going into the phone terminal to get the signal. You would also need the phone cord going to TEL1. A great picture of the phone terminal is at Understanding your Digital Phone Terminal.
OK. Thanks for all you guts' help.
That was meant to be guys' help--sorry about that
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