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Cannot connect to shaw go treehouse app

Question asked by nuu on Dec 16, 2013
Latest reply on Dec 20, 2013 by shaw-lance
Branched to a new discussion

Just downloaded the shaw go treehouse app on my iPhone 5. Logged in using my shaw email account. Logged in just fine. However, when I select a show to watch, it said cannot connect the device with the server. What does that mean?