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Digital Box - Lagging/Skipping during DVR playback

Question asked by nm15 on Dec 16, 2013
Latest reply on Dec 19, 2013 by noah

Hi,

 

Whenever I watch recorded shows on my Shaw DVR, the video always tends to lag in both video and audio every 3-10 minutes. It's very annoying and very frustrating to deal with.

 

I called Shaw about this issue almost a year ago from now. I received help from a Shaw technician, he told me that an update would soon occur and the problem regarding the laggy DVR playback would finally be gone. It's been one year, still no update. I'm sick and tired of experiencing lag that occurs only when replaying TV shows on my DVR.

 

What's the issue here?

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