I read the other questions and the ipad is set up as suggested. However, I get an error message "Unable to Send Email" The sender address ...... was rejected by the server. The email address is correct. What do I do.
Check to make sure there are no old messages stuck in the outbox that may have an invalid sender. Does this error happen if you try to send a message to other recipients?
Were you able to resolve the issue with outgoing email on your iPad yet?
tjq Dec 24, 2013 8:18 PM
Hi Heather; No I still can not send any emails and the emails are coming in double. I reviewed all my settings as Andrew mentioned and there are no emails in my out box.
Hello again tjq
Are you able log in to your account here Shaw Webmail? Also, as Andrew asked, does this error message appear when sending to other addresses?
Hi Heather; No I can not send emails yet. I reviewed the outbox as Andrew suggested and nothing is stuck. Now my emails are coming in double. Outbox empty BUT i have 2 flagged messages but if I go into the flag account, there is nothing. Help if you can. Thanks, TJ
Hi Heather; Yes this happens with any address and I have never logged in using Shaw Webmail, so I do not know how to do this. Receiving emails seems to be no problem but outgoing does. Thanks for all your help with this. TJ
Please confirm if you can log in to Shaw Webmail which will let us know if you are using the correct password. Click on the following link and enter in your email address and password please. Shaw Webmail
Can you check in the settings then mail menu how many email accounts that you have setup?
You may have more than one entry for your email account if you are seeing duplicates.
The account settings that you want to use is the Exchange server settings described here:
Could you also let us know which email domain you are sending to? For example: '@live.com'
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