Why did all of my devices Mac address got reset/cleared out?
This was never happened before....
This definitely should not spontaneously happen ndxnd and it's an inconvenience I'm sure. I haven't heard of any other complaints about this, so I'm going to say that this is something of a one-off error on our end.
If you notice that this happens again though, please let us know here so we can investigate.
Were you able to get all the Mac addresses added back?
Yes. I can. I have to add back all mac address again.
It happens to my friends too.
Hope you guys are able to address this issue.
Thanks for the report ndxnd - I will forward this feedback to our WiFi operations team and see if we can track down what may be causing this issue to occur.
If you don't mind I would like to gather your account number to pass along with my feedback - so I will send you a direct message to get that.
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