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Re: I am not getting sound. Is this just me?

Question asked by hderstepanian on Dec 26, 2013
Latest reply on Dec 26, 2013 by kevinds
Branched from an earlier discussion

I have a gateway and 3 portals.  2 of the portals work fine.  I get no sound from the 3rd one.  It is hooked to a receiver.  External sources to the receiver are the shaw portal and an LG Blu Ray player.  The sound from the blu ray is fine as is the sound from the FM & AM sources on the receiver.  The only source from which I don't get sound is the shaw portal. Any ideas as to what the problem might be?  I'm not sure if I can re-boot the gateway/portals without any consequences, so I've not tried that yet.