When I connect a device to my wireless network at home, how come when i view the details of the network on my device it says "non" under security type.
Sorry for not replying. The problem started because we had a version of Network Magic on our network. When I went to uninstall it, the security password was removed. I found this out by logging into the Cisco modem (supplied by Shaw) on a whim and noticed this. I changed the modem to have the security feature and it has now been fixed.
Like I said, sorry for not replying sooner. Thanks for all of your help.
I'm honestly not sure why it would say that, my guess is that the software just doesn't recognize the type of secuirty encryption the wifi is using. If you have to enter a password to connect then it's secure though and I wouldn't be too concerned. One of the community mods or active members may have more information on this though.
Thanks for the reply, but it is not asking for a password. When I change the security type to WPA/WPA2 and enter the password, it time sout and does not connect. The only way I can connect is if it is unsecure. Is it something I did when setting up the wireless network?
Sounds like you are using a 3rd party router not provided by Shaw, is that correct? The Shaw modem will either be Cisco or SMC and is a stand alone unit. If you are using a 3rd party one, it would be connected to the Shaw modem.
Hey there bem,
We haven't heard back from you in a couple of days. Were you able to confirm whether or not you are using a third party router, or if you are using a Cisco or SMC unit provided by us? Please let us know so we can help you get this figured out.
Glad to hear that is resolved now for you - thanks for confirming.
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