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Phone Landline problem

Question asked by ref1771 on Dec 30, 2013
Latest reply on Dec 30, 2013 by [shaw]rachel

Hello. We recently switched our telephone landline service over to Shaw. When we did that, and set up our voicemail message, it seems that whenever someone calls our number it rings just twice at our end before it acitivates the voicemail recording. So we often cannnot get to the phone before the voicemail kicks in. People that have phoned us have said that it rings more than 3 times before they hear the voicemail prompt so I'm not sure what the problem is. Anuy ideas?