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Why won't Exchange email not?

Question asked by pdunfield@shaw.ca on Jan 1, 2014
Latest reply on Jan 1, 2014 by [shaw]jeff

I have a Samsung Galaxy Note 2 and have followed the instructions to set up my Shaw email as an Exchange email.

I am receiving incoming email on my device, but I can not Send out emails.  When sending I get a message "Retrieving Account Information" then nothing happens.

What will cause this ability to receive but not send via Exchange email?

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