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Issues with shaw e-mail on IPhone

Question asked by silvershanica on Jan 1, 2014
Latest reply on Jan 4, 2014 by [shaw]ali

I am having an issue receiving or sending e-mail from my shaw email account on my iPhone.

I have set up my mail through the Microsoft exchange and as per all the instructions on the shaw website. I have also changed my password to ensure it follows all the requirements. I have had my email on my phone previously and have never had this issue.

I have deleted and reinstalled my email twice so far with no change.

Can an anyone give me advice on how to fix this issue?