I have no dial tone and do not know what to do
How many lights do you see on your phone modem (Motorola or Arris)?
Here is some information on how to reset the modem: How to reset an Arris TM602 Digital Phone Terminal / How to reset a Motorola SBV 5120 Digital Phone Terminal
If all the lights are green, including the TEL 1 light, and the above reset doesn't work you can try to connect your phone directly to your digital phone modem: How to connect a phone directly to your Digital Phone Terminal
Let me know how that goes.
Hi there lona, any luck with your phone service after trying the steps [shaw]ali offered?
Let us know.
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