I am getting a locked by ratings on my recorded shows. I am not sure why. I am getting them on my sons doodlebops recordings and mayday recordings for me. It is very annoying.
Haven't seen recent complaints of this, do you have any ratings locks setup at the moment?
You could try lowering the rating and it should prompt you to set a PIN, setup and verify the PIN number then move the rating lock setting back to the preferred setting.
You can do this in the Main Menu and choose Settings -> Parental Controls.
I did try this and all ratings are as high as can be. I also tried resettingt the box. it only happens on series recordinga
If you disable the parental controls entirely for testing, does it still prompt for a pin? Also, if you set a new series recording for a program, is it also affected?
After clearing the controls it would then prompt me on the locked shows to make a new password. Redoing the series recording didn't seem to make a differece
So after you cleared the controls and set a new password when prompted, you're still seeing that they're locked? We can send a command from here to reset parental controls.
It still does it can you try that?
Hi mjhocevar. I'll send you a private message. There's a push we can do from our side to clear your parental locks.
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