To whom it may concern:
We have a Shaw Business account.
In the last two months our internet speeds have frequently dipped - high ping (300+ ms), slow download speed (0.75 mbps), slow upload speeds (1 mbps) etc.
I find myself unplugging the power cable to the modem (30 seconds) as prescribed here (https://community.shaw.ca/docs/DOC-1012) 2-3 times daily.
Following reset - speeds will immediately shoot back up to what they are supposed to be, but will drift back down within a few hours.
We use enterprise-grade Cisco Routers and Switches.