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Issues with SunNews (177)

Question asked by grandpakim on Jan 8, 2014
Latest reply on Jan 19, 2014 by wk-dave

Although most of the time the reception is fine, some of the time it seizes up or blanks out.  The picture can freeze momentarily, usually a series of freezes over a few seconds.  The sound will cut out in a fashion uncoordinated with the picture.  This is usually followed by the screen going black for 2 to 5 seconds, again with uncoordinated loss of sound (The sound will continue for a bit while the picture is out.)  I only have this problem on this one channel.

 

Secondly, I noticed the picture seems to be formatted for HD but is displayed "shrunk" on a standard format channel.  Is this channel delivered to Shaw in full HD?  If so will you be adding it to the HD line up?

 

Thanks

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