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Senior needs help using remotes with Shaw box.

Question asked by 2blue on Jan 8, 2014
Latest reply on Jan 14, 2014 by [shaw]ali

Since having the (basic) Shaw cable converter installed, my 85 yr old mother is having difficulty understanding which remote to use in order to play movies on her DVD player. She has 3 remotes: TV, Shaw box and DVD player and has been given conflicting instructions by different people. I don't live close to help her and she's become so frustrated she's now convinced she doesn't need the box at all (which I'm beginning to wondering as well.) Her Samsung TV is only a few years old and the Akai DVD player is new. I'd like to get this resolved before she has someone throw her TV out the window.

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