No, we do not have such a policy. You're free to use Torrents as much as you'd like.
This can be caused by your router, especially with popular torrents. It's not bit-torrent itself that's the problem, but rather the number of connections that can be initiated with bit-torrent.
There are a couple of things you can try.
1) Change your DNS servers if your router is providing dns (IE your dns servers currently start with "192.168") If this is not the case, proceed to #2.
2) Lower the number of allowed connections in your bit-torrent client's settings. Start with around 25, and play around with them to see what the maximum your router can handle is. (this can reduce the speed at which you download torrents, but will keep the internet working for other applications)
3) Invest in a higher performance router. ($$)
Thank You for the information . . . I will try your suggestion next time I deal with a torrent file. You guys at Shaw are Great and actually know what you are talking about . . . unlike my past experiences with "Tech Support" at Telus several years ago. Telus is Evil . . . OK, maybe not . . . just morons.
You can also try turning of uPNP in the torrent client. This can sometimes overload the router.
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