I've recently upgraded my internet to the Shaw Highspeed 25 package and it came with a new wireless modem. I got the modem installed yesterday and I've have quite a few problems already, the internet often has massive ping spikes and disconnects me completely at times. I have repeatedly ran the speedtest to see if the result was consistent and it was not. Sometime the test will say 16ping, 25 mb/s down, and 2.9mb/s up.
However if I run the test again moments later, ill get 300 ping, 2mb/s down, and 0.2mb/s
Ive tried using my laptop on other connection and it is only doing this on mine. Help please ASAP