AnsweredAssumed Answered

Outlook.com SMTP Outgoing

Question asked by kenohrn on Jan 12, 2014
Latest reply on Jan 12, 2014 by kevinds

Hi:

 

I'm thinking of moving my e-mail to Outlook.com so as to consolidate on one client for all platforms.  I have set up one Shaw.ca e-mail account successfully for incoming e-mail, but I cannot do so for outgoing. 

 

Here is the error message.

 

We couldn't sign in to your SMTP server. Please make sure your username and password are correct.

[ Server Response: 535 #5.7.0 Authentication failed ]
Server:  mail.shaw.ca, port 587, "checked" requires a secure connection
User name and password double-checked and are successful on incoming mail config.

Outcomes