Shaw was talking about getting a larger one other than 1 TB. Has it happened yet and what size? Can I buy one from other dealers that are compatible with the Arris GW? Where in Edmonton can I buy one?
Good morning billydee
We are not selling expanders at the moment but in the past 1 TB was the largest we sold. I have no knowledge of plans to sell anything larger and I'm not certain when we will have them in stock again. Most entertainment stores such as Futureshop or Best Buy will carry them. As long as it has an e-sata port it should work with the Gateway. I would recommend holding on to the receipt because we cannot support or guarantee any 3rd party retailer products.
Please let us know if you have any further questions or concerns.
If you wish, you can build your own.
You can use the Vantec Nexstar CX (eSATA version!) enclosure and an HDD of your choice. (Up to 4TB with the CX.)
I just bought an AV-GP drive (Designed for DVR/PVR use.) for my CX enclosure seeing my 1.5TB Seagate died recently.
Something like this:
Western Digital WD AV-GP 2TB
Western Digital WD AV-GP 3TB
(AV-GP drives are recommended but not mandatory.)
I picked up the Vantec Nexstar CX eSATA enclosure from MemoryExpress and the WD AV-GP 3TB drive from NCIX.com in Vancouver before the London Olympics and it has worked flawlessly. We went from 90% full to 12% full. It is marvellous to have so much room to record programs, but you will eventually need to weed things out that you have either watched or will never watch. Well worth doing.
Gamerguy and Robbob,
Thanks for posting the info on the enclosure and drives. This is very helpful
How is the fan noise and heat from the WD AV-GP 3TB? IS it a free drive, i.e. shutdowns when not in use?
Also interesting that Shaw has stopped selling expander drives... wonder if an announcement is coming or if they were having problems with them... I would think that the expander is a natural seller for the gateways especially for those of us with multi-room setups, etc.
PVR drives won't spin down,they'll stay 'online' all the time
tc10, The expander is attached to the Gateway, not the Portal. It is much quieter than the Gateway and runs a little cooler than a Portal. You might want to put something over the front to block the flashing "Vantec" when the drive is being accessed. The WD AV-GP are bare drives that must be placed into an eSATA enclosure. As mentioned by kevinds, these drive are intended to run continuously without ever going to sleep. Sleeping drives cause problems for AV uses.
With regard to Shaw no longer selling Expander drives, it may be due to lack of demand as users can get larger external drives for less money buy assembling their own.
My external enclosure is always cool to the touch and very quiet! I think it's a well designed passive cooling enclosure.
As mentioned, my Gateway is much louder. That's why it's banished to the storage area behind my fridge. It couldn't be further from my TV. Well, ok, I could slide my TV 8 ft to the left, but that's as far as it gets. I originally had it in my bedroom/living room and the Gateway drove be bat poop crazy.
As to the Shaw branded enclosures, my guess, less to deal with from a support/cost standpoint. As mentioned, people can build more economical devices cheaper anyway. Shaw is quick to let you know any device you make, is not supported by them. Tada, money saved. Just a hunch on my part, but it makes sense to me. Plus the cost to refurb their own devices is saved.
If anything, I think the Gateway needs options such as 500/1TB/3TB/etc internal drives. I could live with a 3TB internal not needing an external at all that way. Maybe some day. Hell, with better design, they could make a hotswap bay capable of formatting a xTB drive. (Obviously encrypting it to the device as is now.) I'd have happily bought the 3TB version from the get go, if reasonably priced. Again, maybe some day.
Retrieving data ...