I have a 4 way splitter and all ports are full. I want to add a 5th cable box. Do I need another splitter.
I don't believe that we supply a 5-way splitter though you might be able to pick one up from a hardware store. You might see some service issues with having that many boxes on one connection though. If so you will need to get a new outlet installed. The cost for a Shaw technician to install an outlet is $49.95.
Hope that helps.
We have the cable line coming into a central cabinet which contains the boxes. The splitter is attached to the wall where Shaw line comes in. Have your technicians installed a larger splitter, if so what type should I be looking for? Thank you.
Hello again baileytika1
I am not sure if we would install a larger splitter than the one you have, that would really depend on your home, what the wiring is like and how the signal is. We could have a Shaw technician install the cable box for $29.95 if needed as well.
Please let us know if you would like to setup an appointment and we will send you a direct message to collect your account details.
We do offer a larger splitter than the 4-way, but it is excessive at 8 ports. What we would be able to do for you is cascade another splitter off one of the outputs on the 4-way. All we would do is add a short link of cable to an output of the 4-way and go into a 2-way splitter. On the output of that splitter, we add back the first cable line removed to make space for the 2-way, and then add the new line.
All the parts can be provided from a Shaw retail outlet free of charge. I do caution that you ensure the output you use off the 4-way does not have a Modem or Shaw Phone on it, as adding the 2-way will affect the levels of these devices and has the potential to create a challenge. If there are any challenges created give us a call for a service appointment.
baileytika1 - let us know if we can assist any further with this.
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