AnsweredAssumed Answered

"Cookies" & Translink website

Question asked by on Jan 15, 2014
Latest reply on Jan 18, 2014 by shaw-lance

I need help in two questions, please:-


(1)  I have problems in logging in my account in Vancouver Public Library.  I can browse the site, but when I tried to log in, there was a flash of a line about "cookies".  I have gone to Tools/Internet Options and then

  • - Sites – Type and
  • - Typed in the box that is for “always allow”.
  • - Advanced – Checked “Override automatic cookie handing when both First-party Cookies and Third-party Cookies are checked “Accept”. 
  • - Advanced – Also tried to check “always allow session cookies” in another attempt.
  • - Default – Tried to set bar at all levels.
  • - Pop-up Blocker – Checked and unchecked “Turn on Pop-up Blocker.
  • - Pop-up Blocker Settings – Type in the always allow box.


(2) When I try to log into, the website never opens, although there is a line flashing at the bottom of the screen "connecting...."


Any thoughts to share will be appreciated.