Re: saving favorites, am I saving the channel, or the program?
What kind of cable box have you got? Favourites work different with our different cable boxes. With our classic guide for example, you can save favourite channels only, but with our HD guide cable boxes, you can save both channels and programs.
Here are some links which will show you all about favourites on all of our equipment:
How to Setup Favourites - Classic Guide
HD Guide - On Now
Shaw Gateway - How to set up your Favourites
Edit: I suppose I should have assumed you have a Gateway since you asked in the Gateway forum - On the Gateway, it's just channels and not individual programs.
Retrieving data ...