The shaw on Demand Kids club menu loads. But when selecting a episode to watch the Watch Button has gone missing.
My daughter will watch those shows instead of the stuff on TV because there is no commercials. But they arent loading anymore.
Good afternoon tardron,
Sorry you're having that trouble. Is the Watch button missing from every episode or only certain episodes? Are you using the Android or iOS version here?
Hey there tardron, are you still having issues with the Shaw Kids Club? As [shaw]jeff asked, is this on all episodes and which phone do you use? As well, have you tried reinstalling the app?
It is on my box, going through all the shaw on demand stuff we don't have the option to watch or order anything
Sounds like a general problem with Shaw on Demand access from that cable box then. Can you try powercycling the box for 5-10 seconds? If that doesn't resolve the challenge I'll be able to take a closer look at this by sending you a direct message.
What is power cycling and how do I do that
Simply unplug the power, wait 5-10 seconds and then plug it back in! Hopefully that will fix up the issue you are experience when the box reboots the connection.
Hello again tardron
Just checking in, did Jeff's and Andrew's suggestion help rectify the issue?
Retrieving data ...