AnsweredAssumed Answered

Weird Network Problem - Huge Utilization for no reason. Shaw

Question asked by saywhat on Jan 17, 2014
Latest reply on Jan 17, 2014 by [shaw]ali

Internet - Shaw High Speed Extreme 25mb/s down 2.5mb/s upload.

 

Starting 3 days ago My internet struggles to even run youtube. 240p videos are causing my network utilization to spike up to 10-15% sometimes even 25% which means that it's using 10mbs to load 240p videos. Download speeds are still normal but using any kind of program that uses the internet causes incredible amounts of network utilization.

 

Tracert to google.ca :

 

Tracing route to www.google.ca [74.125.225.127]

over a maximum of 30 hops:

 

1 <1 ms <1 ms <1 ms 192.168.0.1

2 * * * Request timed out.

3 11 ms 11 ms 12 ms rc1we-tge0-9-5-0-11.ed.shawcable.net [64.59.191.

18]

4 26 ms 26 ms 27 ms rc3sc-tge0-0-0-7.wp.shawcable.net [66.163.76.110

]

5 42 ms 40 ms 42 ms rc4ec-hge0-9-0-0.il.shawcable.net [66.163.77.206

]

6 42 ms 46 ms 41 ms 72.14.218.37

7 42 ms 45 ms 42 ms 209.85.254.120

8 41 ms 41 ms 42 ms 209.85.240.150

9 43 ms 41 ms 41 ms ord08s08-in-f31.1e100.net [74.125.225.127]

 

Trace complete.

 

I tried booting in safe mode with networking and also nothing changed, I then reformatted and installed a fresh OS W7 Ultimate 64 bit and still nothing changed. I tried plugging my rig into the modem directly with the router not involved and the results never changed. I cannot play any online games either because it just lags and I d/c without it even saying that I did. No other computers in the house or on my wifi network except the laptop, which I disabled the network adapter and also tested to take out of the equation, no luck.

 

Pics:

saywhat1's uploaded images - Imgur

 

 

Ping test shows extreme instability in the connection. 51 jitter. In the past couple years I've never seen 1 jitter in my network before.(Possible line connection issue somewhere?) - Happened after 120km/h wind storm one day.

 

 

 

Internet spikes and instability while watching a stream.

 

 

Any ideas anyone? Any help is much appreciated.

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