So this is the second time in a month. Just wathcing tv and all I get now is the Guide . Reference Code SOA00 I HAVE DONE ALL THE REQUIRED STUFF Any ideas
The message you are seeing is normally due to a connection/signal issue. Please take a look at our document which outlines the troubleshooting steps for this issue One Moment Please Error (Ref Code: s0a00).
Let us know how that goes.
DONE THAT! I have done everything that the support info says on your web sight. This happened for 24 hours just prior to Christmas and today it just quit.
Let's go ahead and take a look at that for you from our end crazymark2006. I've sent a message to your Community Inbox for your account details.
No Need Matt
I spoke with a tech on the phone( finally got through) It would appear that a service teck is being dispatched to our part of town to repair the line.
Oh nice Mark, thanks for the update on that! I'm sure we can have that resolved for you shortly.
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