Just curious as to why guide listings for the multicultural (540's) and Hollywood Suite (289-292) channels in Kelowna show on my DCX3400, but not on the Pace Tahoe. Does the Pace need to download new software?
Good evening wk-dave,
A quick refresh of your guide from our side should correct that if your Pace isn't showing those new channels yet in the listings. I'll be sending a direct message to your Community Inbox at the top, please reply back there with some additional detail and we'll get that fixed up.
A reset from Shaw worked, and the Pace box is seeing the new channels. Thank you.
Still, it would be nice to know why the older boxes need to be reset, while newer ones like the DCX3400 don’t.
My DCX3400 needed some work to see the last channels that were added...
So, even some of the newer units failed to show the channels. The reason is probably simple, but when systems behave erratically, my curiosity is piqued.
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