Every time the McAfee is updated the computer crashes, when I uninstall no crash, any solutions please
With the McAfee Removal Tool and MVT tools completed, if we are still seeing a system crash with the product installed we will need to take a closer look at the problem for you.
[shaw]moderator can we please setup a callback from the Shaw Secure team for mebs.
Good morning mebs, Sorry to hear McAfee is giving you problems. Our Shaw Secure guru has posted troubleshooting steps that would apply to you here. One additional thing that we should check as well is if your system meets the minimum requirements needed to run the program, which are as follows:
A quick shortcut to view your computer's system information is to hold down the windows key and push pause/break. If your system specs are lower than what is listed above this could be causing the system to crash, you would want to uninstall McAfee and try another security program. We hope this helps!
Tried every thing nothing helped.
Hey mebs, as our Shaw Secure guru ss_phil requested, let's get your account details and have the Shaw Secure team give you a callback. I'm going to send you a private message for your account info and will send it up to them.
Ok I shall wait for the Tech support please, I spend 2 days on this already.
Hey Shaw Secure I just sent you the info you requested via the @noreply email but bounced back. Mail delivery failed
Responding to the email won't work. But I did receive the reply to my private message and will send this to our Shaw Secure team for you.
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