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Problem with shaw box & over

Question asked by jocelyn442 on Jan 21, 2014
Latest reply on Jan 21, 2014 by [shaw]ali

Yesterday problem with pvr. Unplugged expander & shaw box as per instructions. did this three times.  PVR skid not work and shaw box would reset/ turn off on its own. Called Shaw Service.  Apparently an outage in BC. Was told to call back. Few hours later everything was ok.

 

today PVR not recording. PVR not available again. I unplugged units again to reset. Still not working. Called shaw, now there is a 30 min wait to talk to tech.

 

my question is: is there an outage again in BC? Or is this a problem with my box and expander?

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