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Gateway VOD vs. PACE VOD

Question asked by tonypatrick on Jan 24, 2014
Latest reply on Jan 27, 2014 by tonypatrick

I have noticed that since my Gateway system was installed, my PACE digital terminal can no longer access Shaw VOD.  I still use the PACE because the Gateway does not support recurring timed recordings (this issue is documented in another thread).  The PACE is properly isolated by using the proper MoCA filter between it and the rest of the cable wiring in my home.  To sum up, Shaw VOD works on the gateway system but no longer works on the PACE.  Everything else on the PACE seems fine (the channel guide, the stations, etc.).  Any ideas?  Does having a gateway system mean "turning off" the Shaw VOD for other types of digital terminals for my account?

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