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Copying recordings to a new machine

Question asked by on Jan 25, 2014
Latest reply on Jan 25, 2014 by kevinds

We have an old Motorola DCT3416.  It needs replacing.  The fan is so noisy that it drowns out the TV, it pixalates, drops sound, etc.  I want to get a new machine, but Shaw has always told us that they can't copy recordings on the old machine to the new one.  Does anyone know if it's possible to do this?