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Why does PVR fail to play recorded program?

Question asked by on Jan 25, 2014
Latest reply on Feb 2, 2014 by

My Pace DC758D PVR fails to play a recorded program periodically, usually a program I most wanted to see.  Last night it was the 2-hour Battlestar Galactica movie on Space channel.  It's on the My Recordings list, but I just get a black screen when I try to play it, and then I get kicked back to the TV.  Recording time shows up as just a few minutes for 2 hr program.  This has happened before on a random basis.  It is very frustrating.