i know its knew, but my new laptop that has it is in tomorrow....
and our current shaw service modem blows as it drops service quite often.
Good afternoon firestorm
Our wireless modems support wireless b/g/n, but not ac. To take advantage of the wireless adapter in your laptop which does support ac, it would be necessary to use a third party router.
If you can give a bit more detail about the connectivity issues you're having, we can take a look into that for you. Is your connection dropping over WiFi only, or with a wired connection as well? Does the modem itself go offline when the problem occurs?
i have had telus adsl for 15 years here in my home.(and shaw cable for same time) shaw internet for about 5ish
at the same time.
at my gaming rig, i am hardwired.
router needs a reboot every day or two, and all is good.
if we do not reboot and let it ride for weeks...we get random drops both wireless and wired.
if only the wife thought it was no big deal getting dropped.
after dealing with service......i concluded they did not listen to our complaint.easy fix, the guy on the phone said,.
"we see it all the time" he says... so they instructed me to be home at a certain time to go over things.
and they got me to do a narrowband to wireless devices. which makes it a little harder for some of our devices to pick it up quickly when we return home. the shaw drops, we all hook up to telus...so no big deal.
except im paying for 2 services.
i would consider the 250 pkg, but the reliability has me concerned.
my whole house is wired with 5e, and gigabit switches, so it shouldn't negatively impact our service.
I see. Well, yeah it's always nice to have a buck up, but paying for two services can be expensive, and your Shaw connection really shouldn't be dropping at all. At least not on any sort of regular basis.
Which modem are you using from us right now? They can all be found here: Shaw Internet Modems - Equipment Guide
Hi firestorm, since you've mentioned experiencing the disconnections both hardwired and through wireless the modem could be going offline. I wonder if you've noticed the Online light on your modem change when you experience these interruptions? I'll be able to run some tests on your modem as well, if you check your Community Inbox I've sent a direct message to you there.
can the modem you get with 250 service be configured as modem only?
just looked, our service is shaw 20.
on shaw's test page gets 18-19 down, and .5 up.
my telus is 10 down and 6 up, but unsure of package.
Yes, the modem that would be included with Broadband 250 also has a bridge mode option (ie., it can be a modem only).
You're getting good speeds for your High Speed 20 plan there. If there's a problem with intermittent connectivity however I'd be happy to check your modem further via direct messaging.
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