Why am I not getting channel 204 WTVSD? It is on the basic HD channel list. I am missing Downton Abbey!
Hi there turnertv,
What are you seeing when you tune to this channel? Is a message displayed?
It says subscription Service. How do I sign up if that is what needs to happen. I live in an area without personal TV selection.
WTVS Detroit is not included in the Personal TV package but it can be added if you include the Timeshift package or upgrade to Premier TV. You can view a channel listing for your area that shows what is included with Personal TV and what is not if you visit www.shaw.ca/yourchannels (be sure to select your location at the top).
If you'd like to make any changes to your subscribed channels I'd be happy to help there, let me know and I can send you a direct message.
Channel 204 is on the Baisc HD list for Christina Lake, BC where I live. I assumed this meant that I should be receiving it with all the other Basic HD channels that I am receiving.
WTVS Detroit is also included as part of HD Basic, however HD Basic came with older cable packages such as Basic and Classic TV. HD Basic is not included with Personal TV. I've sent you a private message to take a closer look at your account. If you check your Community Inbox you can reply back from there.
I can't seem to reply to you from the site you mentioned. Now what? Can I reply to you some other way?
You Inbox can be found at the top of the page as shown here:
If you click here you'll see a message from me asking for some additional details. Simply select that, click Reply, type your message and click Post!
Okay, Our account [personal information removed] thanks
Message was edited by: [shaw]jeff
This is still the public forum so what you post here everyone can see. I received your information but I removed this so others can't see it. What I can do here is send you an email instead to help with this. If you check your email later on this evening you can reply back directly to that email for help with this.
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