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Gateway skipping to real time??

Question asked by kje on Jan 29, 2014
Latest reply on Jan 29, 2014 by mark_vse

While watching a show that starts at 7 (started watching at 7:45, but it had saved on PVR), does anyone else find that on the hour (8pm), the gateway skips to real time, erasing the pre-recorded shaw that was being watched??  I haven't recorded it, but could skip back based on what was in the system.  It's happened at the same time/channel over the past couple of weeks.  Hopefully that makes sense.  Any suggestions??