AnsweredAssumed Answered

Flashing Pixels, Poor Audio and Video

Question asked by instamarv on Jul 28, 2012
Latest reply on Jul 31, 2012 by [shaw]ali

I recently had a short spell where all channels were pausing, pixelated and had choppy audio. I reached out to Shaw via Tiwtter (@shawhelp) and they did something called resetting the cable box from their side. Unplugging and powering off at my end didn't seem to have any effect. After a few minutes, everything was back to normal. It doesn't happen often but if you want to try a few things before Shaw does, they address the issue here: Poor Picture Quality / Pixelation