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Gateway issues - Customizing the guide

Question asked by deborahh on Feb 2, 2014
Latest reply on Feb 2, 2014 by [shaw]ali

We just got the Gateway installed and I am very disappointed. Issues galore. I am finding this interface very frustrating and unfriendly. My more petty gripes are "zoom" instead of "exit" on the remote and the inability to switch input (to watch a dvd) on the remote. Ugh.

 

Here, though, are my more serious questions (for a start - I have more):

1. Can the guide be colour coded so, for instance, all movies turn up in one colour to differentiate from other programming?

2. Is there an "all movies" guide similar to the one on the old system and is it horizontal (or can I make it so)?

3. Is there ONE screen for "my recordings" and ONE screen for "future recordings" (like in the old system) so I can see, horizontally, what I have recorded and ready to watch, and what is scheduled for recording over the next days?

 

Hopeful that someone can help.

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