Hi guys I'm just wondering if anyone knows why the extra channels I pay for are only on 1 box? I have the dvr and digital boxes but the soccer channel I pay for monthly only shows on the dvr not on my hd digital boxes. Not sure what I can do. Thanks
If you are able to view the channel on one HD unit but not another, the problem is usually because the channel is in MPEG-4 format which can only be decoded by newer HD units. You can learn more about MPEG-4 through the following link.
If you could reply with the actual channel number we can definitely check to see if this is the case.
Soccer channel you pay monthly for? Is it Setanta Sports?
If so, it isn't MPEG4 (SD channel) so it should come in on all your terminals
What happens on the terminals it doesn't come in on? Any error message? Not showing in the guide?
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