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NoteII Email issues "Retrieving Account information" When sending

Question asked by mjm6t7 on Feb 9, 2014
Latest reply on Feb 10, 2014 by purche

My Note II had has no issues sending and receiving emails in the last year, but recently it when I go send a email I get a notification at the bottom saying "Retrieving account information" and the message does not send. I have confirmed my server settings are the same as the directions. I did change my password 2 weeks ago but it was changed in the phone as well. I also have no issue receiving messages